Operations Manager

Los Angeles, CA

A growing luxury brand is hiring an Operations Manager to oversee day-to-day warehouse operations while driving efficiency, process improvement, and team performance.

This is a hands-on leadership role—someone who is just as comfortable on the warehouse floor as they are analyzing KPIs and refining systems. You’ll play a key role in managing inventory, logistics, and team development, while helping to build scalable processes in an evolving environment.

We’re looking for someone who brings both structure and adaptability—someone who can implement best practices, lead with clarity, and elevate operations across multiple touch points.

This is an in office role.

RESPONSIBILITIES 

  • Oversee daily warehouse operations, including inventory management, shipping, and logistics

  • Lead and develop warehouse teams, setting clear expectations and driving performance

  • Establish and track KPIs to improve efficiency, accuracy, and output

  • Identify opportunities for process improvement and implement scalable solutions

  • Partner cross-functionally to ensure smooth operations across multiple locations

  • Support logistics planning, including high-touch and white-glove delivery services

REQUIREMENTS

  • 5+ years of warehouse or operations management experience

  • Experience working with luxury or high-end goods (furniture or textiles preferred)

  • Proven track record of hands-on leadership and team development

  • Strong experience with inventory systems, shipping platforms, and KPI reporting tools

  • Ability to manage teams across multiple locations

  • Highly detail-oriented with strong organizational and problem-solving skills

  • Experience with logistics and white-glove delivery is a plus

  • Comfortable in a physically active environment (ability to lift up to 50 lbs)

  • Willingness to travel occasionally as needed

  • In-office role 

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